3 years ago
game already running
EA will not open The Sims 4 (Game is already running)...I've seen many people with this issue. Tried most of the fixes listed in other threads (Sharing "Documents/Electonric Arts/TheSims" folder, Tri...
@veronikapoin Try moving the entire Sims 4 folder out of Documents > Electronic Arts. If you get an error when trying to move it, please post a screenshot, and let me know if the folder copies rather than moving.
If the folder moves but you get the same error, please create a new admin Windows account and try playing in that. Make it local, as in, don't link it with your Microsoft account. You'll be able to (try to) launch Sims 4 without reinstalling anything, but your saves and other content won't be available. That can be addressed later; for now, just let me know whether the game works. If it does, restart your computer and test again just to be sure.
Moving Electronic Arts folder from the Documents folder did not solve the issue, unfortunately. There are other games in EA that are doing the same thing (Dragon Age Inquisition).