Game and EA App will not work now.
After the last patch the game played ok. But today even the EA App will not start. I have spent £100s on this game, a bit of a 'pest' if it will not now work.
@samol-nivek As a test, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, if it launches, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.
If that doesn't help, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
The "novice" designation refers to your activity on this site, not how much or for how long you've played.
