19 days ago
Game closing randomly
Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Occasionally (10% - 49%) What is your current game version number? 1.112.481.1030...
@ry4n231 As a test, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just start a new save and let me know how it runs.
If you get another crash, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/