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Theenalove's avatar
Theenalove
6 months ago
Solved

game compleetly restarted

just got on sims 4 again after a fair while not playing. i have put almost 450 hrs into the game, i have 1 save where i have been collecting all the collectables, maxing skills and going up job tree...
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    6 months ago

    @Theenalove  I'm sorry to hear your save is gone, and unfortunately there's nowhere else to look.  You're right that it would only be one save slot (plus backups) if everything was in the single world; I wasn't sure from your description whether you had multiple saves or just multiple copies of the one save.

    I don't really know why this happens, other than OneDrive error, so all I can suggest to people is they keep OneDrive away from their Sims 4 data if at all possible, and keep separate backups either on an external drive or another cloud storage service (Google Drive for example) that they manage on their own.  Trusting Sims 4 and OneDrive to keep user data safe is always a dicey proposition.

puzzlezaddict's avatar
puzzlezaddict
Hero+
6 months ago

@Theenalove  Please check onedrive.com, both My Files and the Recycle Bin, just to see whether there are any leftover files.

For your computer, please download Everything, from VoidTools, which is a free and highly-efficient search tool (much better than the one built into Windows).  Search for Slot_ and let me know whether you find any stray Sims 4 saves.

The game itself doesn't use Slot_00000001 , so you're only supposedly missing one save slot, but still, nothing should be missing at all.

alonie21's avatar
alonie21
6 months ago

so i used it to search for sims 4 folders. there is one under onedrive on my pc. its compleetly empty as of 6/27/24 which would coinside with when im thinking my save went missing. i did an update and onedrive 'backed up' everything then threatoned to delete it all if i didnt pay the sub fee or whatever to keep it and when they backed up they also deleted it all off my harddrive. and since i went through one at a time to try and replace it all it seems its' been lost cause i guess i missed it. but its not in my one drive either. but i did find some screen shots of my character. so that was nice.

thank you for your help. im guessing if one drive doesnt have it and i dont the data is lost forever. so i'll have to just start over.

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