Game Crashes (Build Mode)
My Sims 4 game has been working well until today (January 1, 2025). It completely freezes and crashes shortly after launching build mode (usually while moving the camera). The only changes I have made in the past day or so is updating my graphics driver (via the NVIDIA GeForce Experience App). I have noticed it crashing here and there the past couple of days and honestly thought it was a mod or CC. The game ran fine for a day after updating the driver. I have tried everything I know.
1. Update graphics driver
2. Play vanilla (no CC/no mods)
3. Repair game
3. Restart my computer
** I have tried to play in lower settings (I play on custom high/medium/laptop mode), but when I try to save the settings, the game stops responding
Specs:
Storage: 1TB
RAM: 12BG
Processor: 12th Gen Intel(R) Core(TM) i7-1255U 1.70 GHz
System: 64-bit
Graphics Driver: Game Ready Driver Ver. 566.356 NVIDIA GeForce MX550
Game Launches in DX11
Game updated to current version
@simplymaddiem The EA App is crashing, so please uninstall it with Revo Uninstaller (the free version is fine). Use the Intensive scanning method when asked. Restart your computer before reinstalling the App.
Please test build mode in a new save, with a blank or EA-made lot, nothing from the Gallery or your own library. If you get another crash, look for new errors in the Reliability Monitor. Hit Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day. Today is on the right.
Look for an error that happened at exactly the time of your most recent Sims 4 crash, after reinstalling the EA App. If you find one, double-click it to see more details, then copy that info and paste it into a reply here. If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.
You can also see whether the game was running in DirectX 9 or 11 mode this time around. If you do see DX9 mode, and you didn't select it on your own, it's possible the game defaulted to using the integrated graphics chip. In that case, please force it to use the Nvidia GPU instead. Right-click the desktop, select the Nvidia Control Panel, choose Manage 3D Settings > Program settings, and choose the high-performance Nvidia card for both TS4_x64 and TS4_Launcher_x64.
