DxDiag file attached. Doesn't seem to show any issues.
@UberDrew1 Your dxdiag shows that the EA App is crashing, so please uninstall it with Revo Uinstaller (the free version is fine), and download a fresh copy of the installer.
Please also install all of your Razer software. Razer Central is crashing too, plus a few different Razer apps have been known to interfere with Sims 4. It might be enough to uninstall and reinstall the apps, but please test Sims 4 without reinstalling.
would it be possible to ask for help as well? if your still around and willing?
@BarbaricOni I'm still around and willing. But please try the suggestion in post 2 of this thread first. If it doesn't work, please provide a dxdiag, as described.
if you are still around, i am having the exact same issue. i've done a clean install through both steam and EA and the problem keeps occurring. i've attached my dxdiag file below, any help is appreciated. thank you in advance!!
Community Manager
