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@nicklovett10 The fastest test to see whether this is a mod issue is to move your entire Sims 4 game folder out of Documents\Electronic Arts and onto your desktop. Launch the game, which will create a clean folder with no content; don't add anything to this folder yet. Just start a new save and see whether it runs properly. Be sure to quit and reload it as well.
If the game doesn't crash with the clean folder in place, you can start moving your mods over in batches and testing. Any batch that works is safe; any that causes a crash has to be split and tested again until you find the problem files. That way you don't have to test everything—even a giant pile of mods can be sorted quickly.
If the game crashes even in a clean folder with nothing added, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
- 6 years ago
Hi,
My game is also crashing while loading my household. It worked fine last night and I just installed Tiny Living and now this is happening. I cleaned the cache and deleted my Mods folder. Here is my file I ran...
Please help me!
Thank you!
- puzzlezaddict6 years agoHero+
@atils1995 Try repairing the game in Origin: open your game library, right-cilck on the Sims 4 icon, and select Repair.
If that doesn't help, move your entire Sims 4 game folder out of Documents\Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. Try starting a new save in a clean folder, and let me know how it goes.
- 6 years ago
I did repair it and it didn't help, but I just moved my entire folder to my desktop. I went in game and it started a new game. I was able to get into live mode, which is farther than I had gotten. So, do you think there is something wrong with my old save file? While Tiny Living was installing it did have this window that appeared that told me if I tried to play the game it would cause problems with the game. I didn't try to play and I canceled out, but then it said it was done installing and then that is when I started having issues...
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