Game crashes when closing the gallery
Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.62.67.1020 What ex...
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@Brannom Make sure that the game runs on your graphics card and not the chip.
As for the Origin issues, try if it helps if you turn of the Origin web services as described here: https://crinrict.com/blog/2020/01/origin-issues-with-installing-and-updating-origin-and-origin-games.html
As for the Origin issues, try if it helps if you turn of the Origin web services as described here: https://crinrict.com/blog/2020/01/origin-issues-with-installing-and-updating-origin-and-origin-games.html
Again, thank you for the help. I've been at this all day. I performed a refresh on my PC to ensure there were no registry issues. I reinstalled Origin. I installed the game. I made the process startup changes outlined in the link you added. I set both the x64 and LE executables to run using the NVidia graphics card through Graphics Settings. I tried to run Sims 4, but it wouldn't start. It said there was an error with a .dll and I need to repair. I tried to repair, and it hung at 2% for a long time, increasing the estimated time to repair by hours. I canceled the repair, which took a few minutes. Now I'm going to uninstall and reinstall Sims 4 yet again.
I'm sorry, I don't remember which .dll it had an issue with. I have reinstalled Sims 4 and now when I run it, I get the error "Can't run The Sims 4 with the video card in this system. Please check that the video card meets the minimum specifications and that the latest video drivers are installed." This error occurs whether I run the x65 or LE version and whether I use the NVidia graphics card or the on-board graphics.
Also, I do have the latest version of my graphics driver.
Latest update: I restarted my machine. Now, I get an error saying "Invalid license. Reason code = No License (0x0003).
I found the solution that says to delete the .dlf file. I deleted the file and restarted. Now it just has an application error: "The application was unable to start correctly (0xc0000005). Click OK to close the application.
- @Brannom Try repairing the game to see what happens.
For the video card error, see this: https://answers.ea.com/t5/Technical-Issues-PC/PLEASE-READ-Unrecognized-Video-Card/m-p/7600587
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