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Sherimgirard's avatar
Sherimgirard
Rising Newcomer
3 days ago

Game crashing after 1.124 Update every 20(ish) mins

Hello there!

I need some advice please if anyone can help. Ever since the 1.124 update released the game suddenly closes itself from anywhere between 3 to 20 minutes? maybe less? maybe a little more sometimes?, I do not have any mods or CC,  just a bunch of expansion packs, but I can run the game on ultra graphics and it runs smoothly and loads fast. Here are my PC specs:

Processor 12th Gen Intel(R) Core(TM) i7-12700KF (3.60 GHz)

Installed RAM 32.0 GB (31.8 GB usable)

Graphics card NVIDIA GeForce RTX 2070 SUPER (8 GB)

Storage 1.08 TB of 2.73 TB used

System type 64-bit operating system, x64-based processor

Please see attached crash logs: (if more are needed I have more)

crashing
never cc or mods

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 days ago

    Sherimgirard​  Please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

    The crash logs didn't attach because this site flags them, but that's fine, most of the data is unusable to anyone outside of Maxis.

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