Forum Discussion

Re: Sims 4 error: Failed to launch game

Since yesterday my game has been crashing at startup. I will try to open the game, it will open a white screen, and from there it just crashes and EA provides me with a message saying "An error on our end caused the launch to fail. Try again a little later" as it shows in the attached file. I've tried every method I could find but nothing has worked. I've tried:

  • Moving my TS4 folder to Desktop
  • Starting a new save
  • Switching to a backup folder
  • Running scans/troubleshooting
  • Verifying integrity on Steam
  • Just removing my mods 
  • Updating my computer
  • Clearing cache

Is there anything else that I can try to do? All help is much appreciated!

 

Edit: I managed to fix it, it was just a problem with my graphics

No RepliesBe the first to reply

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,823 PostsLatest Activity: 5 days ago