Game Crashing on New Laptop - Help, please :(
Last week I bought a new laptop, a MSi. It WILL NOT play The SIms 4. I have tried everything, every trouble-shooting bit of advice I can find but nothing is resolving the issue I am experiencing with...
Forum Discussion
Please try to completely uninstall the GeForce driver using DDU: http://www.guru3d.com/files-details/display-driver-uninstaller-download.html
Then download the latest from Nvidia and install that.
Thank you for replying. I don't think I am confident enough with technical stuff/computers to do something like this, from looking at the link it seems quite complicated to me... ☹️ ...Also, why would I have to do this on a brand new laptop? Why would the GeForce driver need to be uninstalled/reinstalled so soon?
On rare occasions there is some corruption in the install. since there are no obvious other reasons I recommend this as troubleshooting step.
Ok, thank you. I will give it a go now!
Community Highlights
- EA_Cade11 months ago
Community Manager
