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dertfgy's avatar
dertfgy
Rising Novice
7 months ago
Solved

Disk Write error on steam

I’ve been getting a disk write error every few days. I do all kinds of stuff to fix it and it just randomly disappears after a period of time of time. It won’t start, then when I verify the file integrity it messes up and gives a disk write error. It stops at 62% and shows the error. Here’s the steam error message 

The Sims™ 4
An error occurred while launching this game: Disk write error - C: Program Fles
RESUN
(x86)|Steam|steamapps|common\The Sims 4\Game\BIn\TS4_Launcher_x64.exe

The thing is I checked inside the directory where the error led to and there’s nothing titled TS4_launcher_x64.exe. There’s TS4_x64, but not launcher. It doesn’t affect any other games, and this is the only game I play that has the EA launcher in it. so I'm assuming it is something to do with the interplay between steam and EA's different launcher applications.  Do I need to download and replace TS4_launcher_x64 or something? I’m assuming this is common and there’s a definitive fix but I may be wrong for thinking that..

I highly doubt this is caused by anything gameplay related, but just in case it is, this started in the middle of me hosting a sims 4 death game with many sims dying in a variety of ways. If it's gameplay related it would certainly have to do with having an excess of tombstones on a lot, or by some exception with sim death handling, as two sims did just cease to exist without the Grim Reaper visiting or anything after dying from laughter if I remember correctly. 

I filed a report with steam about it and they just told me the basics about resetting the cache and checking the library folder, I assume it was some kind of automated response.

What I’ve tried to fix it: 
Restart computer, Repair steam library folder, set sims 4 folder off of read only, empty steam cache, deleting and reinstalling via steam(still resulted in disk error), clearing cache via EA, running steam as Administrator, disabling all antivirus software, change steam download region.

 However the only thing that seems to fix it is to just let it be. I'm moreso just curious as to what could be causing it. 

Other people experiencing similar issues were told to include their DxDiag info so I've attached it. However the diagnostic didn't say that anything was malfunctioning so looking at it may be redundant. 

 

Take care. 

  • dertfgy's avatar
    dertfgy
    6 months ago

    Sorry it took me so long to respond to this, I make no excuse. I put the EA app on offline mode and it hasn't happened since. I presume that EA and Steam were keeping separate cloud saves and they were interfering with one another somehow. Thank you for the help, Especially reading the DxDiag. 

3 Replies

  • dertfgy​  I don't see anything in your dxdiag that would point to a Sims 4 issue, but it does list two crashes of the USB 3 driver.  So it would be best to unplug all your USB 3 devices and restart the computer.  You can then reconnect them—the restart usually fixes this kind of issue.

    The TS4_Launcher_x64.exe is supposed to be present on any Windows install, although I don't have a Steam install handy to compare it with.  I believe it has something to do with telling the game whether to default to DX9 or DX11 mode, as that's when the .exe appeared, but I don't know for sure.  Regardless, it's clear that this .exe doesn't play much of a role in running the game, in fact I think it's not active at all after the initial load process.  So the fact that it's missing for you is probably irrelevant and almost certainly unrelated to what's going on in your save.

    If you did want to try to fix it, I'd suggest uninstalling the game and reinstalling to a different location, more specifically into a folder you create for just this purpose.  But you don't have to if you're not seeing any negative consequences other than the notifications.

  • dertfgy's avatar
    dertfgy
    Rising Novice
    6 months ago

    Sorry it took me so long to respond to this, I make no excuse. I put the EA app on offline mode and it hasn't happened since. I presume that EA and Steam were keeping separate cloud saves and they were interfering with one another somehow. Thank you for the help, Especially reading the DxDiag. 

  • dertfgy's avatar
    dertfgy
    Rising Novice
    6 months ago

    The issue happened again, assumedly because EA forcibly reconnected to the internet, but restarting the computer with everything disconnected fixed it. Thank you, O great machine whisperer.