Game Crashing on New Laptop - Help, please :(
Last week I bought a new laptop, a MSi. It WILL NOT play The SIms 4. I have tried everything, every trouble-shooting bit of advice I can find but nothing is resolving the issue I am experiencing with...
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Please try to completely uninstall the GeForce driver using DDU: http://www.guru3d.com/files-details/display-driver-uninstaller-download.html
Then download the latest from Nvidia and install that.
Thank you for replying. I don't think I am confident enough with technical stuff/computers to do something like this, from looking at the link it seems quite complicated to me... ☹️ ...Also, why would I have to do this on a brand new laptop? Why would the GeForce driver need to be uninstalled/reinstalled so soon?
On rare occasions there is some corruption in the install. since there are no obvious other reasons I recommend this as troubleshooting step.
Ok, thank you. I will give it a go now!
@loulou3686 You do not have enough free space on the SSD which is your system device. IMO 128Gb SSD is not big enough for a casual Windows user to use as a gaming computer. The Windows operating system bloats - that is just what it it does. You need to free up space on the SSD and maintain that amount of free space or get a bigger storage device so you don't have to monitor the free space.
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