Forum Discussion
puzzlezaddict
5 months agoHero+
jazzshoes2908 This is a known issue with your family of graphics chip and DirectX 9 mode. Please use this master bug thread if you'd like to comment further:
Game crashing when placing certain items (Intel Iris XE, DX9) | EA Forums - 5032891
The workaround is to force DX11 mode. Open the EA App, select Sims 4 > Manage > View properties, and add -dx11 to the command line box.
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