Solved
Game Crashing/Getting Stuck on Loading Screen
I do play on a laptop, but I updated my game on 9/21. At that time, I also purchased and downloaded Storybook Nursery and Crystal Creations. After I started playing the game, I ended up having issues...
@KateGold07 Yes, it is; there's a somewhat-long bug thread about it:
That thread will be updated whenever EA releases a fix, which will hopefully not take too long.
