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abc992626165's avatar
6 years ago

game data incomplete

Hey so I got The Sims 4 Parenthood, but after a day of using it, I got a message, "game data incomplete" and this message said that saving would be fatal. I have had this issue before, and I honestly don't know how I fixed it. Does anyone know how to help? 

Also, under the list of game packs, it just says it's finalizing, even though I had played with it for two days prior. 

*I have also tried to repair the game many times*

Please, if anyone can help, that would be amazing!

1 Reply

  • kreatora's avatar
    kreatora
    Hero (Retired)
    6 years ago
    @abc992626165

    Go to Documents/ElectronicArts - inside will be The Sims4 folder
    Step 1. Move The Sims4 folder to the desktop
    Step 2. Fix the game in Origin
    Origin/ My games library - right-click on TS4 - option "Repair game"
    You have to wait until Origin will fix all packs, not only the base game.
    Step 3. Turn on the game - a new game folder will be created and you will have two - one old on the desktop and one new
    Step 4. Check if you still have this problem in the newly created game folder. Start a new game with random sims and play by 5 minutes.
    If the problem disappeared
    Step 5. Delete in the new game folder following folders:
    "saves" and Tray.
    Step 6. Go to "The Sims 4" old folder and copy - your "saves " folder.
    Step. 7. Paste this folder in a newly created game folder.
    Step 8. Do the same with Tray folder and TrayDeleteItems file
    Step 9. Check if there are newly updated version mods you are using.
    Then copy and paste your mods and CC from the old mods folder to the new one. First copy the scripts mods every time checking if the game is working properly. If you have a lot of CC try 50/50 method ( divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)
    Step. 10. Launch the game and check if this problem disappeared.
    The last step - delete The Sims4 folder from the desktop
    Your saves and library will be not changed or damaged

    I don't work for EA