Forum Discussion

Anonymous's avatar
Anonymous
10 years ago

Game getting stuck every time I try to place or rotate a lot

Every time I try to place a lot or rotate it, the game gets stuck on the loading screen. Also, when I start my game up I notice there is no create a sim button, just the play button, and when I press it to play the game there is a family waiting to be moved even though I've moved them into a lot and saved the game a countless amount of times. Also, the lots I am placing do not have CC in them so that isn't the issue.

1 Reply

  • Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave)
    • Custom content like clothing, hair, skins, make up ....
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,582 PostsLatest Activity: 32 minutes ago