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Hi @julucinda
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
Hey!
Thanks for getting back to me so quickly
Attached is the DxDiag file
- crinrict8 years agoHero+You have both a graphics card and a chip in your computer. Make sure it runs on the card; https://answers.ea.com/t5/Technical-Issues-PC/Setting-Up-a-Graphics-Card-Gaming-Profile/td-p/5704790
Also try updating your graphics drivers from Nvidia. Yours are from 2016.- 8 years ago
Hi Crin,
Thanks so much for the reply
I followed the steps but my game still crashed anyway (except this time instead of saying "game not responding" it just crashed and brought me right to my desktop without warning)
Are there any other steps I could take? Is there anything else I could send you?
Please let me know!!
- 8 years ago
*Including the info as per a post I saw on the forums. If there's anything else you might need, please let me know
**Link to saves/other game files included (the zip was too big to attach)
Issue
Crashing during gameplay
Steps you took for Issue to occur
I had installed a lighting mod and when it didn't work, I repaired the game to uninstall it
Picture
(I don't have a picture)
Where does the bug occur ?
I tested an old save and a new save and the crashing occurred in both
Mods/CC
Currently using custom content and some script mods
Expansion Packs/Game Packs/Stuff Packs
Expansions:- GTW
- GT
- CL
- C&D
Game Packs:
- OR
- SD
- DO
- Vamp
- Parenthood
Stuff:
- LPS
- PPS
- CKS
- SS
- MHS
- RGS
- KRS
- BS
- VGS
- BNS
- TD
Occurring since
N/A
Operating system
Windows 10Link to game files:
https://drive.google.com/file/d/10rnUYFVTwe8YHdCYkKdhyCFtzuGdv4x0/view?usp=sharing
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