Forum Discussion

staiphee's avatar
2 years ago

Game keeps crashing

For the past 3 hours, my game crashes whenever I'm in build mode. I've disabled my custom content, but it still happens. I have a fairly high-performance computer, and it never used to do this before the update. 

3 Replies

  • @staiphee  Does the game crash if you build on a different lot?  Please try it, ideally on a currently-blank lot, and avoid placing an existing build of yours or downloading anything from the Gallery, at least for testing purposes.

    Your dxdiag doesn't show any obvious reason for the crashes; the Windows error reports simply say that the game crashed because it crashed.  But the dxdiag does say there's a problem with your iGPU, so it's worth trying to disable it in BIOS, if that's possible.  Otherwise, try to install the newest-available driver, since yours is a year old.

    https://www.amd.com/en/support/downloads/drivers.html/processors/ryzen/ryzen-5000-series/amd-ryzen-7-5700g.html

  • staiphee's avatar
    staiphee
    2 years ago
    @puzzlezaddict hi! It works with a blank lot. I also tried with an unfurnished lot just to see but if it comes from the Gallery, it crashes.
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @staiphee  A number of Gallery lots are currently broken and have been for some time.  If you still want to use the Gallery, try some lots that were uploaded this year.  You can also list the lots you've been downloading that have caused crashes, although this is less about making a comprehensive list than possibly being able to test on other systems.

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