Game Keeps on Closing off by itself
I keep on having this issue where I open the sims 4 game and it gets to where it says sims 4 and the game closes by itself out of nowhere no error message no nothing, I'll take any help.
Forum Discussion
2 Replies
drilla_daDon11 As a test, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.) Don't add anything to the new folder yet; just start a new save and see how it runs, that if you can get that far.
If you get another crash, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
I forgot to mention that I don't have any mods in the game
