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abbeybaba's avatar
abbeybaba
5 years ago

"game loading in progress"

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Sims 4
What expansions, game packs, and stuff packs do you have installed? none
Steps: How can we find the bug ourselves? Load a game, go to play a household, go to save or save as or build mode and they are all greyed out with error code "game loading in progress"
What happens when the bug occurs? cannot save game
What do you expect to see? I expect to play and save my game
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? No

‌

I have tried everything. Repairing the game, removing MODS and CC. Nothing is working. My game is pretty much unplayable at this point.

I have attached screenshots. I'm receiving the "game loading in progress" error or glitch and I don't know how to fix it. 

Help, please! 

pc

1 Reply

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  • crinrict's avatar
    crinrict
    Hero+
    5 years ago

    Hi @abbeybaba 

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • ConfigOverride, if you have your own configuration files.
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

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