Forum Discussion

Izaka's avatar
Izaka
4 years ago

Game not launching in 3840x2160 even though I have it set via GeForce?

So pretty much for the last few months I've been playing the sims 4 in 3840x2160 res. Yesterday I reinstalled the sims 2 and used the graphics rules maker, and for some reason now my game will only l...
pc
puzzlezaddict's avatar
puzzlezaddict
Hero+
4 years ago

@Izaka  I asked someone else to test this (thanks @JonaO703 ) and he could switch to 4k, but only with the game in fullscreen mode.  He also said the game window keeps minimizing, so there may be something off about this process on the Sims 4 end.

Anyway, please try fullscreen mode and let me know how it goes.  You may want to make a backup copy of the options.ini file first so you can restore it if you have the same issue.  It's also possible to edit options.ini after the fact if it comes to that.

Izaka's avatar
Izaka
4 years ago
@puzzlezaddict I've been in full screen mode this whole time and unfortunately i still can't launch in 4k. I tried repairing the game in origin, yet still to no avail. I honestly have no idea what to do.

I fully understand if you can't help further past this point, as you've been a great help to me a lot and I really appreciate it.

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,533 PostsLatest Activity: 22 minutes ago