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OldeSimsFan's avatar
OldeSimsFan
Seasoned Ace
2 days ago

Game not launching, Windows 10

The specifications, including preferred, say Windows 10.  For the past couple of months or so Sims 4 seems to work only on Windows 11.  If I get 1 full launch out of 30 tries on my Windows 10 machine, I'm doing good.  Until the change, all ran flwslessly.

Suggestions?

1 Reply

  • OldeSimsFan​  My game still runs fine on Windows 10, or at least it did as recently as a couple weeks ago.  So I doubt the issue is the OS by itself.

    Anyway, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.