Game not Launching
I downloaded sims 4 last night on Origin and it doesn't matter if I launch it through the desktop icon or try through Origin the mouse cursor shows a loading icon and then nothing happens. Origin say...
Forum Discussion
@Catney12
Check if your antivirus program or Windows Defender isn't blocking Origin and TS4 If yes - you could turn it off or add Sims as exception:
https://crinrict.com/blog/2019/03/windows-10-defender-controlled-folder-access.html
If you have it - disable the Rivatuner overlay
I don't work for EA
Check if your antivirus program or Windows Defender isn't blocking Origin and TS4 If yes - you could turn it off or add Sims as exception:
https://crinrict.com/blog/2019/03/windows-10-defender-controlled-folder-access.html
If you have it - disable the Rivatuner overlay
I don't work for EA
So I've shut down my antivirus and I do no have Rivatuner. But I am still having the same issue
- @Catney12
Uninstall Origin by using Revo (free version) - it will be clean all traces of Origin from your computer
https://www.revouninstaller.com/revo-uninstaller-free-download/
and install again
http://origin.com/download
If it will not work could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the text file to your post directly in option "Reply" - not Quick ReplyStill no luck. Ran the diag.
- @Catney12
Your card graphics drivers are up to date but you have many reported errors
Run an SFC/scannow to repair your system
https://support.microsoft.com/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corr...
Check if your Windows is up to date
https://support.microsoft.com/help/4027667/windows-10-update
Community Highlights
- EA_Cade10 months ago
Community Manager
