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badgerbabe89's avatar
6 years ago
Solved

Game Not Pausing

Within the last week or so, my Sims 4 game has stopped pausing properly. It will show the red screen border to indicate that the game is paused and the game clock will not progress, but certain activ...
  • kreatora's avatar
    6 years ago

    @badgerbabe89

    To eliminate the possibility that the error is the result of a bug in the game, replace all files in your current game folder with new ones. If the game is responsible for this error - it should fix it. Your saves and library will be not changed or damaged
    How to do it
    Go to Documents/ElectronicArts - inside will be The Sims4 folder
    Step 1. Rename The Sims4 folder to "The Sims4 old"
    Step 2. Fix the game in Origin
    Origin/Library - right-click on TS4 - option "Repair game"
    You have to wait until Origin will fix all packs, not only the base game.
    Step 3. Turn on the game - a new game folder will be created and you will have two - one old, one new
    Step 4. Check if you still have this problem in the newly created game folder. Start a new game with the random sim.

    If the problem disappeared
    Step 5. Delete in the new game folder following folders:
    "saves" and Tray.
    Step 6. Go to "The Sims 4 old" folder and copy - your "saves " folder.
    Step. 7, Paste this folder in a newly created game folder.
    Step 8. Do the same with Tray folder and TrayDeleteItems file
    Step 9. Turn on the game, load your old save and check if you still have this error
    Step. 10. If all is OK - delete The Sims4 old folder.

    I don't work for EA

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