Game opens to loading screen for 5 secs then closes
My game will open to the loading page, but then close like 5 seconds after it loads. This is a brand new computer. So there really should be no issues. Please let me know how to fix this.
I have attached a copy of the dxl file.
@exoticOrcameat The new errors mention a component of Windows that is probably not corrupt in itself, but perhaps the problem is something else that uses this resource. To save time, I'd suggest running a repair install of Windows, which gives you the cleanest copy of Windows you could get without reinstalling it fresh (something you don't need to do here). Please use option two, described here:
https://www.elevenforum.com/t/repair-install-windows-11-with-an-in-place-upgrade.418/
This shouldn't delete any of your data, but if you get to step 14 and are NOT asked to keep personal files and apps, back out and start over.
If this doesn't help, I'd suggest doing a clean uninstall and reinstall of both Sims 4 and the EA App, as described here:
The problem covered in that thread is different; this is only about the clean-uninstall process. If you don't have any saves or other user data you'd like to preserve yet, you can simply delete the Sims 4 folder in Documents > Electronic Arts rather than renaming it.
If these steps don't help either, please do post a new dxdiag. And during this process, please make sure your Razer apps aren't reinstalling themselves.
