Forum Discussion
crinrict
9 years agoHero+
I'm totally at loss atm. Also had a friend try your save and she also had no issues.
To be clear: You have the issue when you start the game and then load a family it goes straight back to the map ? Or do you actually play a while and then it occurs ?
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
Anonymous
9 years agoYes, the game goes back to world select when I try to load a family. Here's my DxDiag.