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Lcgreen97's avatar
Lcgreen97
4 years ago
Solved

Game started lagging out of NOWHERE? No change at all, at my wits end...

Firstly, I have never posted before so thank you to anyone who could help. I have played The Sims since 2004, and have always done a pretty good job at researching and fixing problems myself, I have ...
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    4 years ago

    @Lcgreen97  Please try playing with Windows set to run Sims 4 in high performance mode.  Hit cmd-i (the cmd key stands in for the Windows key), select System > Display > Graphics settings, click the Browse button, and add TS4_x64.exe.  Then click Options, choose the high-performance one, and save the change.

    If that doesn't help, please run a dxdiag and attach it to a post, of course from within the Windows partition.

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

IrisuChan's avatar
IrisuChan
New Ace
4 years ago

@Lcgreen97  hello 🙂 I have a PC though, not a laptop. I've been playing 1 save game (I don't have a save per family) since 2019 and all was fine until just a few days ago I started experiencing a lag that starts randomly. Testing it a few days, I noticed it starts about an hour into gameplay (real time) and can be noticed when switching from living to build mode or back. It stops for me, however, if I open any popup window such as the options menu, the notifications wall, or such a thing. It starts again when changing neighborhoods, or switching live/build mode. I installed Backyard Stuff newly a few days ago, after that I noticed it. I'm not sure if it's this pack, the recent update there was for the game, or something else entirely. It's so annoying really. ☹️

Lcgreen97's avatar
Lcgreen97
4 years ago

Okay, so although our issue is different, because of the 'randomness' of it, and the inconsistency of it, I have a feeling that once my game starts becoming demanding, windows is doing something in the background to limit the programme. I have played around with the DPI settings, by looking under the compatibility tab on the properties for the game, and I have made a small improvement. However, I don't really know what I'm doing and just changed something around- if anyone has any more specific advice on this, it would be super helpful. I'm going to keep trying to find a solution, and if I ever find one, I will let you know! 

  • IrisuChan's avatar
    IrisuChan
    New Ace
    4 years ago
    @Lcgreen97 thanks, please let me know if you do! I hope we both get our *smooth* gameplay back. 🙂 But what if it was related to latest game update? There were two events for me that happened, after which I noticed the lag the first time. A game update, and my install of Backyard Stuff.
    • Lcgreen97's avatar
      Lcgreen97
      4 years ago

      Have you tried reverting an earlier version, temporarily disabling backyard stuff, and seeing if that's definitely the problem? In that case, you could maybe be eligible for a refund but I'm not totally sure. This isn't the case for mine, as I had no change between my game running flawlessly to laggy, which is why I'm so confused- no new packs or patch updates!

      • puzzlezaddict's avatar
        puzzlezaddict
        Hero+
        4 years ago

        @Lcgreen97  Your new dxdiag shows a few errors from µTorrent, so please shut down any BitTorrent-related processes before launching the game.  (Go through the Task Manager's background processes list to make sure you've caught everything.)  If that doesn't help, please try playing while your computer is offline again, now that you've set high-performance mode.

        If you still get lag, please do some hardware monitoring.  Download hwinfo from here:

        https://www.hwinfo.com/download/

        You don't need to install anything if you don't want to; just choose the Portable version, unzip it, and launch it from Downloads or wherever you want.  (If you would like to install, be sure to click the green button, not the orange one.)  Because you have a Mac, you may need to apply a fix to get hwinfo to work:

        https://www.hwinfo.com/forum/threads/hwinfo64-stops-responding-with-sensors.2791/

        Restart your computer, and don't open any other apps.  Launch hwinfo, choose "sensors only," and click the icon that's a sheet of paper with a + sign to start logging.  Save the file to your desktop for easy access later.

        Wait five minutes, then launch Sims 3 and play for 20 minutes or until it crashes.  Click the same button to end logging.  Then upload the log to a third-party free filehosting site and link it here.  Please leave it in .csv format, or if you use OneDrive to share, please compress it in .zip format instead.

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