So I recently started a new household and everything was going smoothly until I started build mode. The game just freezes and won’t work again.
I tried repairing the game from Origin and also get rid of any mods that change the gameplay such as TwistedMexi’s building mods (even if they are already updated). But it won’t stop.
Is someone else experiencing this? What can I do to fix it? 😭
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.85.203.1030
What expansions, game packs, and stuff packs do you have installed? All expansion packs, all game packs except MWS and Journey to Batuu and all stuff packs.
Steps: How can we find the bug ourselves? Going to build mode and after one or two minutes the game will stop working.
What happens when the bug occurs? Game stops working
What do you expect to see? Being able to keep playing.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Neighborhood stories patch.
So I started a new household and everything went smoothly until I entered build mode. After one or two minutes the game will freeze and it won’t let me select any button or play in anyway. (I’ve also notice this problem starts even earlier if I press the “delete” button on my keyboard). I tried repairing the game from Origin and I also removed every mod related to build mod (I had TwistedMexi’s, they even were the updated versions), but it just keeps happening. I don’t know what to anymore. 😭
Hi @sadsoff
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
Thanks for the answer! I did all the factory reset and the build mode now works normally even with mods. But, the thing is that the only way it crashes now is when I press the delete button of the keyboard to sell any furniture or stuff, just with that. I don’t know if that is a problem related to my keyboard, but I guess I’ll have to play without pressing that keycap.
Thank you so much for the help, tho!!
Yes, but just when I press the “delete” button in my keyboard to sell objects. So I think it has to do more with my keyboard rather than the game itself… 🤔
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