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racharlene's avatar
racharlene
6 years ago

Game time and game clock are out of sync for sims 4

Basically school starts at 8 but I won't get a notification that school starts in an hour until like 9 then the kids go to school at 10 and won't get back home until 5. Same thing for adults. The gam...
pc
racharlene's avatar
racharlene
6 years ago
@puzzlezaddict i moved the folder to desktop. Started a new game and got a message saying that it found an unsupported video card. In cas and sims look weird but never had that problem before so idk if it's related or not
puzzlezaddict's avatar
puzzlezaddict
Hero+
6 years ago

@racharlene  The unsupported video card message only shows up when you have a new options.ini file, even though your card remains unsupported.  Since your options file was in the folder you moved, the new file means you get the new message again.

The unsupported card could be related, or it could be irrelevant.  To see how the game is reading your hardware, please go into Documents\Electronic Arts\The Sims 3, open the file labeled config.log, copy the lines between "Graphics device info" (about 25 lines down) and "Options" (40 lines down), and paste it into a reply.

It would also be helpful to see a dxdiag.  And please let me know whether the clean boot had any effect.

  • racharlene's avatar
    racharlene
    6 years ago

    Here's the config.log

    Spoiler
    Number: 0
    Name (driver): Intel(R) HD Graphics
    Name (database): Intel(R) Cherryview Ultrabook [Found: 1, Supported: 0]
    Vendor: Intel
    Chipset: Vendor: 8086, Device: 22b1, Board: 8175103c, Chipset: 0035
    Driver: igdumdim64.dll, Version: 10.18.15.4248, GUID: D7B78E66-61F1-11CF-1463-7AA188C2C735
    Driver version: 4248
    Monitor: \\.\DISPLAY1
    Texture memory: 500MB
    Vertex program: 3.0
    Pixel program: 3.0
    Hardware TnL: 1
    Opt. features: +sab +a8l8 +rgba16f +r32f +bc4 +bc5 -rawz +intz
    === Options ===
    NumBoots 157
    LightingQuality 1
    GeneralReflections 1
    ObjectQuality 1
    VisualEffects 1
    PostProcessing 0
    UseUncompressedTextures 1
    TerrainQuality 1
    EdgeSmoothing 3
    TerrainSlopeScaling 1
    SimQuality 1
    ViewDistance 3
    AdvancedRendering 0
    VerticalSync 0
    UseHiDpi 1
    UiScale 100
    UseOSDpi 1
    ResolutionWidth 1366
    ResolutionHeight 768
    ResolutionRefresh 0
    SceneResolution 3
    VisualQuality 0
    FullScreen 1
    WindowedFullScreen 0
    FrameRateLimit 200
    DisableScreensaverInFullscreenMode 1
    AudioQuality 1
    Audi🤭utputMode 1
    MasterLevel 255
    VoiceLevel 255
    SoundFXLevel 255
    MusicLevel 255
    MenuMusicLevel 0
    UISoundSXLevel 255
    AmbientLevel 255
    FocusMute 1
    MoodChange 0
    VoiceMute 0
    SoundFXMute 0
    MusicMute 0
    UIMute 0
    AmbientMute 0
    MatchSpeedStereoMusic 1
    EdgeScrolling 0
    EdgeScrollingWarning 1
    EnableTelemetry 1
    InvertHorizontalRotation 0
    InvertVerticalRotation 0
    FPInvertHorizontalRotation 0
    FPInvertVerticalRotation 0
    FPDisableCameraBob 0
    AdvancedCamera 0
    CameraSpeed 100
    FPCameraSpeed 100
    CursorSpeed 100
    CursorAcceleration 100
    ScreenshotPostUI 0
    VideoCaptureSize 1
    VideoCaptureQuality 2
    VideoCaptureSound 1
    VideoCaptureTime 0
    VideoCaptureHideUI 1
    AutonomyHousehold 3
    AutonomyDisabledForActiveSim 0
    SimsSetAgeSpeed 2
    SimsSetAgingEnabled 1
    TradSocialMenuEnabled 1
    MemoriesHelperEnabled 1
    AutoAgeUnplayed 1
    NPCReplacement 1
    TutorialEnabled 1
    MaxProtectedSims 0
    SeasonLength 1
    RainOptions 0
    SnowOptions 0
    TemperatureEffects 1
    FameStartSimsOptedOut 0
    ShowWhims 1
    ShowModListStartup 1
    ModsDisabled 0
    ScriptModsEnabled 1
    ShowOnlineNotifications 1
    AutoReconnect 1
    OnlineAccess 1
    DisableComments 0
    HideReportedContent 0
    RazerOptionEnabled 0
    AnimaticPack 27
    SurveysEnabled 1
    MuteTutorialNarration 0
    EnableFTUETutorialStart 0
    === Default Options ===
    NumBoots 4294967295
    LightingQuality 1
    GeneralReflections 0
    ObjectQuality 1
    VisualEffects 1
    PostProcessing 0
    UseUncompressedTextures 0
    TerrainQuality 1
    EdgeSmoothing 0
    TerrainSlopeScaling 0
    SimQuality 1
    ViewDistance 1
    AdvancedRendering 0
    VerticalSync 0
    UseHiDpi 1
    UiScale 100
    UseOSDpi 1
    ResolutionWidth 1024
    ResolutionHeight 768
    ResolutionRefresh 4294967295
    SceneResolution 2
    VisualQuality 1
    FullScreen 0
    WindowedFullScreen 0
    FrameRateLimit 200
    DisableScreensaverInFullscreenMode 1
    AudioQuality 1
    Audi🤭utputMode 1
    MasterLevel 255
    VoiceLevel 255
    SoundFXLevel 255
    MusicLevel 255
    MenuMusicLevel 255
    UISoundSXLevel 255
    AmbientLevel 255
    FocusMute 1
    MoodChange 1
    VoiceMute 0
    SoundFXMute 0
    MusicMute 0
    UIMute 0
    AmbientMute 0
    MatchSpeedStereoMusic 1
    EdgeScrolling 1
    EdgeScrollingWarning 1
    EnableTelemetry 1
    InvertHorizontalRotation 0
    InvertVerticalRotation 0
    FPInvertHorizontalRotation 0
    FPInvertVerticalRotation 0
    FPDisableCameraBob 0
    AdvancedCamera 0
    CameraSpeed 100
    FPCameraSpeed 100
    CursorSpeed 100
    CursorAcceleration 100
    ScreenshotPostUI 0
    VideoCaptureSize 1
    VideoCaptureQuality 2
    VideoCaptureSound 1
    VideoCaptureTime 0
    VideoCaptureHideUI 1
    AutonomyHousehold 3
    AutonomyDisabledForActiveSim 0
    SimsSetAgeSpeed 1
    SimsSetAgingEnabled 2
    TradSocialMenuEnabled 0
    MemoriesHelperEnabled 1
    AutoAgeUnplayed 1
    NPCReplacement 1
    TutorialEnabled 1
    MaxProtectedSims 0
    SeasonLength 0
    RainOptions 0
    SnowOptions 0
    TemperatureEffects 1
    FameStartSimsOptedOut 0
    ShowWhims 0
    ShowModListStartup 1
    ModsDisabled 0
    ScriptModsEnabled 0
    ShowOnlineNotifications 1
    AutoReconnect 1
    OnlineAccess 1
    DisableComments 0
    HideReportedContent 0
    RazerOptionEnabled 0
    AnimaticPack 1000
    SurveysEnabled 1
    MuteTutorialNarration 0
    EnableFTUETutorialStart 1

    Ran the dxdiag. Still testing out the new save 

    (Posts merged by CM)

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