Forum Discussion
I think I figured it out. I used Origin previously and was forced to switch over to EA. That file does show the proper game version, I'm just not sure how to get it from Origin to EA without messing anything up.
@KittyRIOTX I'm not sure what you mean here. Do you have two copies of Sims 4 installed? If not, what do you mean that you need to get the file to the EA App?
The point here is that even when switching to the EA App, you shouldn't have needed to reinstall Sims 4: the App should recognize your Origin install and launch and update it as normal.
- 3 years ago
When it all switched over, there were two folders left in the Origin Games folder. The Sims 3 and 4. One attachment shows the folders that were left in the Sims 4 and the other shows everything that was left in "__installer".
The installerdata document shows the proper version, 1.96.365.1030.
- puzzlezaddict3 years agoHero+
@KittyRIOTX Alright, so the log does say it installed the correct game version. What, if any, content are you missing in-game? If there's nothing at all missing, I wouldn't worry about it.
If you do notice any missing content, try disabling Avast and repairing the game, then see if you get the option to update. (The repair may fix everything without requiring an update.) If this works, set exceptions for TS4_x64.exe and EADesktop.exe in Avast, as described here:
https://crinrict.com/blog/2020/10/add-exceptions-to-anti-virus-programs.html#avast
- 3 years ago
There's nothing missing, but I'm getting exceptions due to game not being up to date, even though it technically is.. All of my DLC and updates are in Origin in C drive instead of documents.
- puzzlezaddict3 years agoHero+
@KittyRIOTX Did you try disabling Avast and repairing the game? Do you see the infant life stage in-game? You can check CAS if you don't have any households with babies to test with.
About The Sims 4 Technical Issues - PC
Community Highlights
- EA_Cade9 months ago
Community Manager
Recent Discussions
- 3 hours ago
- 4 hours ago