Game will not launch
I was originally having trouble saving my game then I selected the repair option. Now I am having trouble getting past the launch screen to play. I selected repair again but still no luck.
@83ea878fc317c30f Thanks for the dxdiag, which shows that a program called Dell Data Vault Collector is crashing over and over. I can't tell whether this has anything to do with Sims 4, but it's probably using resources while not running properly, and you don't need it running at all. So try killing it in the Task Manager before opening your game. And make sure it's not listed in the Task Manager's Startup menu, or if it is, that it's disabled at startup.
There's a more forceful way to stop it from starting as well. If you're interested, let me know, and I'll write it out.
Your laptop is also behind on some critical updates. Here's the driver download page for your model:
https://www.dell.com/support/home/en-us/product-support/product/inspiron-13-7359-laptop/drivers
Please install the newest BIOS first and restart your computer. Then click the "This Device" tab, enter your service tag, and let the site figure out what else to install. It's easier than going driver by driver, although you could do that too.
When you've done this, try again to play, and let me know what happens. (And make sure the Data Vault Collector is still not running.) If the game won't launch, please post a new dxdiag.
