Game Won't Launch
Everytime i try to launch my sims 4 game it takes me to the EA loading screen but never actually launches the game. Ive tried everything i could think of but nothing works.
Forum Discussion
@hopestyles1 If you open the EA App first, then press Play within the App's game library, does Sims 4 open? If not, do you see an error message, and what does it say?
If you can't launch Sims 4 from within the App, please try playing in a clean user folder, as a test. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, if it launches, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.
If that doesn't work either, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
I came across this post because of this problem and moving the folder helped. But now what? Do I have to keep playing like this?
@IndigoAnjel No, you don't have to keep playing like this, but you do need to test the content from your old folder that you want to keep. Start with mods and custom content, if you have any, and you can use the 50/50 method if you have a lot of files to sort through:
https://modthesims.info/wiki.php?title=Game_Help:Finding_Problem_Custom_Content#The_50.25_Method
Once you've done that, you can transfer the contents of saves and Tray (saved households and builds), UserSettings.ini if you care about event rewards, plus Screenshots and Recorded Videos if you care about those. The game will regenerate the rest as necessary.
Thank you. I’ll try that today.
I can't find a MODS folder, and have seemingly tried everything else!
@1Lorna You'll need to launch the game once in order to create the folder. If that's not the issue, here's where to look for the folder:
https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/
