Forum Discussion

5 years ago

Game won't start up; white screen issue (PC)

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Rarely (0% - 9%) What is your current game version number? 1.68.156.1020 What ex...

crinrict

Hero+

5 years ago

@reen012 Moving this to tech for troubleshooting

Could you try turning off Origin in game ?

reen012
5 years ago
You mean booting up my game then closing origin?
- crinrict
  Hero+
  5 years ago
  @reen012 This: https://crinrict.com/blog/2014/09/origin-deactivate-origin-in-game.html
  - reen012
    5 years ago
    Just tried this, didn't work. Found though that while the white screen stayed up, I could still hear clicking noises where the menu, play button, packs button, etc. would be. Cursor is also present and still shows up when I hover over said buttons.