Keyboard stops working while playing Sims 4

The keyboard on my Yoga 7 2-in-1 laptop stops working after ~5-10 minutes of gameplay in The Sims 4.  The entire keyboard goes down, not just specific keys.  My only solution right now is to close the game, shut the computer down, and restart everything.  I have my in-game overlays disabled for both EA and Steam.  I have no mods or CC installed.  I play in windowed mode.  I've deleted the files from my cache folder.  I've repaired the game.  My computer systems are up to date.  I've run virus scans to ensure I'm not harboring any corrupt software.  I've tried every recommendation I've seen posted and I still have this issue.  What can I do to resolve this?

Thank you!