Forum Discussion
Hi @GaugedR34gtr,
If you open up the EA app on your PC does it show that you've still got an active EA Play membership?
In steam it says that I do. In the app, it does not.
- EA_Kent2 years ago
Community Manager
Got it, thanks!
Do you have any other games or DLCs in your Steam library that you got via EA Play? I'm curious is this affecting all of them, or if it's only Get to Work.
- 2 years ago
I do own other DLC from both EA and steam, and get to work seems to be the only one not working.
- EA_Kent2 years ago
Community Manager
Hmm, that is definitely strange. It sounds like this might actually be account-related, but I'm afraid that isn't something we can look into directly here on Answers HQ. When you've got the chance I'd recommend getting in touch with the EA Help team so they can pull up your account and take a look.
For more info on how you can get in touch with them check out the article linked below:
How to use EA Help
About The Sims 4 Technical Issues - PC
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