Forum Discussion
@KashmirG2002 There are a few errors in your dxdiag that are probably related to the driver for your graphics chip, and the chip itself isn't recognized by Sims 4. The latter is easy enough to fix and isn't really an issue anyway. The driver errors can be addressed too, but you already have the newest driver HP offers for your laptop, and that driver was made for an older build of Windows 10 than you have. So rather than going right to installing a new driver, or clean uninstalling and reinstalling this one, I'd like to double-check with someone else.
It's also interesting that only windowed mode looks blurry. It may be that your build of Windows changed something about graphics rendering in windows, and the driver doesn't take that into account. But again, I'd like to ask about it before saying I know for sure how to address it.
In the meantime, to address other possible factors, try playing in windowed mode in a clean boot. You don't need to take screenshots if you don't want to, but please let me know whether it looks the same as before.
@puzzlezaddict Hi, I have clean booted my Windows 10 and played Sims in all 3 modes in a clean boot. It's still the same as before with Windowed mode being grainy and blurry with the edges not being smooth and the other 2 modes are perfectly clear. I have attached screenshots of how it looks in a clean boot.
About The Sims 4 Technical Issues - PC
Community Highlights
Recent Discussions
- 35 seconds ago
- 4 minutes ago
- 7 minutes ago
- 11 minutes ago