GRAPHICS
Um ok so I opened up my Sims 4 game as soon as it turned 11 and the graphics are terribe. I can barely read the words and everything had red yellow and blue boxes aroud it? ive tried switching it to ...
Forum Discussion
Hello,
Could you post the 'System' and 'Display' sections of a DxDiag report please?
http://help.ea.com/en/article/how-to-gather-dxdiag-information/
Thanks,
Cody
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System Information
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Time of this report: 9/2/2014, 17:50:54
Machine name: IE10WIN8
Operating System: Windows 8 Enterprise Evaluation 32-bit (6.2, Build 9200) (9200.win8_gdr.130708-1504)
Language: English (Regional Setting: English)
System Manufacturer: Parallels Software International Inc.
System Model: Parallels Virtual Platform
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i5-4260U CPU @ 1.40GHz, ~2.0GHz
Memory: 1024MB RAM
Available OS Memory: 1024MB RAM
Page File: 839MB used, 1336MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.02.9200.16384 32bit Unicode
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DxDiag Notes
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Display Tab 1: The file prl_umdd.dll,prl_umdd10.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Sound Tab 1: The file prl_sound.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Input Tab: No problems found.
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DirectX Debug Levels
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Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
------------------
System Information
------------------
Time of this report: 9/2/2014, 17:50:54
Machine name: IE10WIN8
Operating System: Windows 8 Enterprise Evaluation 32-bit (6.2, Build 9200) (9200.win8_gdr.130708-1504)
Language: English (Regional Setting: English)
System Manufacturer: Parallels Software International Inc.
System Model: Parallels Virtual Platform
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i5-4260U CPU @ 1.40GHz, ~2.0GHz
Memory: 1024MB RAM
Available OS Memory: 1024MB RAM
Page File: 839MB used, 1336MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.02.9200.16384 32bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: The file prl_umdd.dll,prl_umdd10.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Sound Tab 1: The file prl_sound.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
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Display Devices
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