Growing Together wont download after pre order
I pre ordered Growing Together and when it came to download it, it didnt work. I then became super busy and trying to fix it was put to the back of my mind until now. I've been able to download Horse Ranch and My First Pet Stuff in these past few days but Growing Together still isn't downloading. It says its in my Library but every time I try to download it, it would be stuck on "preparing" for a long time before saying "there's a problem with your download". I've tried clearing the cache, deleting all mods, and I've even tried downloading sims on another device from my EA account and all packs downloaded except Growing Together. Does anyone know how to fix this?
Heya @bgfgfghthnghdf
If your transaction is currently stuck in a processing state, we'll need the live support team to review your account and billing information to see what's causing this transaction to get stuck- here on the forums we don't have access to review your specific account details to help with this.
Please contact live support from the help site here so they can take a look at your transaction details for Growing Together.
