Forum Discussion

curupiradebota's avatar
curupiradebota
Rising Novice
5 months ago
Solved

"the EA app has been launched from another application" how do I fix that?

 
Product: The EA app

Platform: PC
Which client functionality are you experiencing this bug with: Launch Game
When did this happen? (dd.mm.yy hh: mm) 05/10/2024
Summarize your bug: EA App is stopping me from launching TS4
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I don't know
What happens when the bug occurs? Whenever I try to launch The Sims 4, the EA App launches, tries to open the game, my screen goes white for a moment and then it returns to the EA App where it flashes for a millisecond the message: "Some features have been disabled because the EA app has been launched from another application". This happens whenever I try to open the game through Steam, EA App, or the TS4's game tile on my desktop. It is impossible to play the game anymore, when just two days ago I played it, finishing the second week of the Reaper Event. I tried restarting the EA app, cleaning the cache, deleting the EA app and installing it again, all while restarting my laptop many times throughout this process. My last resource was uninstalling the game and installing it again via Steam. And still, nothing. I don't know what else to do.The only folder I access in the game is the Mods folder, but I ultimately left it empty and I was playing the game vanilla because I'll wait a sale at the end of the year to buy more DLC and few more patches before I weight down my game with mods. I didn't try to open the game with anything different in it.
What do you expect to see? Me, actually being able to play the game again.

  • @curupiradebota  Please run both the EA App and Steam as an admin: right-click each desktop shortcut and select "Run as administrator."  Don't try to launch Sims 4 until both apps have loaded fully, and then press Play in Steam rather than using the game's desktop shortcut.

4 Replies

  • @curupiradebota  Please run both the EA App and Steam as an admin: right-click each desktop shortcut and select "Run as administrator."  Don't try to launch Sims 4 until both apps have loaded fully, and then press Play in Steam rather than using the game's desktop shortcut.

  • curupiradebota's avatar
    curupiradebota
    Rising Novice
    5 months ago

    We've just met, puzzlezaddict, but I'm so glad that I'd like to hold your hand as we stand together at the shores of Argentina as the water licks gently at our feet. But now, stupid jokes aside, thank you so much! The game finally launched without a hitch! It's completely blank, of course, but I always back up my important files so that's not a problem. I'll remember your advice next time this happens. I'm truly grateful for your help. Have a good weekend!

  • 4sp0kaj5re3t's avatar
    4sp0kaj5re3t
    3 months ago
    @puzzlezaddict hello! i'm having this exact problem but i think mine has to do with my mods or cc, because i can open the game perfectly if mods and cc are diabled but then when i choose in the game options to activate them and restart the game, it wont launch. it can launch if i remove all my downloaded content from my mods folder but most of my games are filled with cc (im not sure if my problem has to do with one specific mod or cc). i also have the EA DLC unlocker and idk if thats interfering.
  • EA_Cath's avatar
    EA_Cath
    Icon for Community Manager rankCommunity Manager
    3 months ago
    Hi @4sp0kaj5re3t , I'm locking this thread since it's a bit old and you are also mentioning using illegal versions of the game with EA DLC Unlocker. Those are the official EA forums and we won't be able to help you out with pirated versions of the games and DLCs.

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