Forum Discussion

RhysReading's avatar
RhysReading
Newcomer
3 months ago

Hanging things crashes game

I was putting together my kitchen when my game crashes, doing it the second time I realized it was the long wall cabinet, doing it the THIRD time I realized it was all wall cabinets, and doing it the forth time I realized it was all wall hanging furniture (bookshelf in this case) I don't know anything that doesn't come from EA and I repaired my game after every crash. What's happening?

1 Reply

  • RhysReading​  I apologize for the late reply.  If you're running the game in DirectX 9 mode, please try DX11 mode instead.  You can see the mode in the lower-left corner of the Main Menu, to the right of the version number.  Here's how to force DX11 mode:

    DirectX 11 (DX11) for The Sims 4 - A Step-by-Step Guide | EA Forums - 11811172

    If that doesn't help, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,787 PostsLatest Activity: 5 days ago