Has my laptop had its time to shine??
Although my laptop i THINK has decent graphics, and can run the sims (i have like 90% of the DLC as well + 10GB of cc/mods) the graphic quality just isnt how i remember it being and ive been having i...
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@aly975 The 740M is not being discovered by dxdiag which means the system does see it. Probably a driver issue. Did you look for the GT 740M driver? Zero is the true amount of dedicated video memory. That is the design of the motherboard and can not be changed (it would require a different motherboard and cost would probably exceed the worth of the laptop). Sometimes you can change that value in the bios but that is just a figure presented to programs that require that information and does not give you any real dedicated video memory. There are 2 versions 0f the GT 740 - model GK107 and GK208 and is a DX11 chip - it will not support Windows 10 DX12. The GK208 performs better then the GK107. I'm guessing if you get the right driver and configure the 740 for the game (the driver switches the 740 in and out) in the driver you should be able to run the game at medium settings. Make sure you have the correct driver as the desktop driver version will not switch the 740 in and out. Once you get the driver right and the chip still does not appear in the dxdiag, it is possible the 740 chip is defective and to repair is replacement of the motherboard. The last one I bought from HP for a model DV7 (I think) was over $400 and insurance paid for it otherwise it would have been a new computer. HP used the same designation for different models so it may be possible to only have a Intel video chip (which is part of the cpu chip). If dxdiag can't see the chip and you are SURE your computer has it - there is only one way to be sure and that is to take the computer apart and see. If the chip is there and you still can't get it to work my guess it is defective. I have had more then one conversation with HP engineers about this issue and the fact they won't warranty a motherboard that has been replaced when the laptop was 6 months old and they go by the original purchase date when the replacement goes bad. HP makes a pretty good printer that is delivered with drivers that don't work. I now have a Samsung laser printer and a Dell laptop (hint - hint).
@roberta591 so if im understanding correctly, my computer isnt seeing that there is a gt 740m in it?? im sure its there because i can access the nvidia control panel and go into program settings and set sims 4 to use the gt740m... but i guess it is saying it is using it but its actually not?
Is there somewhere i can see what version i have either the GK107 or GK208? is there also a way to check what driver i have either the desktop version or one for a laptop because for that, im not sure i just went to the nvidia website and just updated to whatever they said was the latest one.
@aly975 Google gpuz and download this utility. It will tell you everything you want to know about your graphics processors and more. Your system should detect the 740 and display information about it. The easiest thing to do is go to Nvidia drivers (google it - google is your friend) look up GeForce GT 740M and download the driver and run the download (double click it) to install it - M stands for the mobile version which is what you need. The driver with the M is for desktops and it assumes you only have one graphics processor and does not have switchable capabilities that you need for your laptop.
@roberta591 i did the auto detect your gpu on the nvidia website and it came up as the gt 740m and then i downloaded the driver for that, so it should be the correct one if it wasnt already, i also downloaded the gpu-z and this is the info on it http://gpuz.techpowerup.com/18/09/04/j7w.png
@aly975 Right after I finished the reply to your post my computer just shut down. I was using an old ps2 keyboard and I couldn't get the keyboard to work on this computer. So I took the computer to another location and the computer boots. I take it back and no keyboard. I take the keyboard to another location and the keyboard works. I can not get the ps2 keyboard port to work (again). I put a usb keyboard in and now I'm working again. It's an Asrock motherboard and I think it's time to get a Gigabyte motherboard. You must have the chip its just a matter of getting the right driver to make it work right. AND you have the better chip. Like I said everything you wanted to know and more. Run dxdiag once more and see if the 740 is picked up.
@roberta591 oh wow! yeah for sure get a motherboard that will work better and actually have the keyboard work properly this time haha.
Thats great i have the better chip, is there different drivers i can download?? i still dont know much about graphics cards and how to get them to work etc. im not sure what types of drivers i could test out to make the chip actually work. Also, i ran dxdiag again and i have attached it could you check to see if it is picked up? its all like some foreign language to me, i tried looking it over, i did see a section that has the nvidia 740m but so did the first dxdiag i ran so im not sure what section i need to be looking at to see if the laptop is actually picking up the chip.
@roberta591 sorry for the double reply but i was google searching how to get your laptop to recognize the nvidia 740m and came across a forum and one of the replies said this -
"hello, so I was having the same problem. for me the solution was very simple. Just open your bios menu when you restarting your pc (in my case it was F2, i am using acer). in the bios menu go to MAIN then select the graphic card from integrated to swichible. Save and restart and all problems gone"
Is this worth a try or would that be something that could really mess up my laptop? i have never tried changing bios before.
@aly975 It is worth checking the bios but be aware different manufacturers may do thing different as today you have the UEFI to make changes in the bios. The bios is still there but now you have a different interface and you can now have more then 2Tb in a partition. there are more small differences but for backwards compatibility the bios is still there but going away fast. It is worth a check but beware there may be an option like that but worded different.
@roberta591 so i checked the bios (was following a video tutorial to figure out how to get there and find the graphics device option to change it from integrated to discrete) but my bios had no such option in the configuration part of it.. what does this mean now?
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