Hello I
Hello I am hoping that someone can figure this out for me. I have had this issue for some time. When I play the Sims 4 I only build, but after a few minutes in build mode the sims just shuts down and...
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@Rsteph75 A lastcrash is mostly useless, unfortunately, at least to regular users. (A Maxis developer might understand it, but not those of us who help on this forum.) Since you have a lastcrash.txt, I'm guessing you didn't get a BlueScreen, which is good, but it would be helpful to see a crash dump from Sims 4, that is if one exists. Click Windows key-R and copy and paste this:
%LocalAppData%\CrashDumps
When you enter, you'll see a list of .dmp files. If one of them is from Sims 4 and corresponds with this crash, please upload it. If you see a crash dump that was written at exactly the time of the most recent crash, I'd like that too. I don't need to see older ones though.
Please also post a new dxdiag so I can see if anything relevant has changed.
@roberta591 wrote:
@Rsteph75 What version of Windows are you running?
@roberta591 The player attached a dxdiag to their original post.
@puzzlezaddict Here is the dmp file and I have also attached a new dxdiag. I am so appreciative of all your help. https://drive.google.com/file/d/11ejIHJ7cJn-bYooThp4BqtJVUzuny7wb/view?usp=share_link
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