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Derekorl's avatar
3 years ago
Solved

help help help my game is gone

after being away from my pc for a week i logged in just now to play Sims4 and instead of resume game it says start new game.  plz help me get my game back

i looked in my saves folder and there are no saves there

windows 10

  • @Derekorl  Check OneDrive's version of Documents: it's possible that your saves were synced with cloud storage and also removed from your computer.

    You can search your computer for any stray saves as well.  Open a File Explorer window, click This PC in the left panel, and enter Slot_ in the search field in the upper-right corner.  If you find any saves, you can select one and click the "Open file location" menu button, and you'll jump to wherever that save is.  From there, you can move it back to the proper location.

2 Replies

  • @Derekorl  Check OneDrive's version of Documents: it's possible that your saves were synced with cloud storage and also removed from your computer.

    You can search your computer for any stray saves as well.  Open a File Explorer window, click This PC in the left panel, and enter Slot_ in the search field in the upper-right corner.  If you find any saves, you can select one and click the "Open file location" menu button, and you'll jump to wherever that save is.  From there, you can move it back to the proper location.

  • Derekorl's avatar
    Derekorl
    3 years ago

    that really helped. indeed i found the files i was missing and my game is back to normal.  thank you

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