HELP! I cant play or use settings
Hello, so I really need help. When I go into the sims 4, the play button is slightly see through and I can't open the sims 4 on origin. I have also found out that when I press settings, most of the...
Forum Discussion
@Kwill042009 The other cache files generally don't cause issues, but to address those and any other potential corrupt files all at once, try playing in a clean user folder. Move your entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop, and when you launch the game, a new folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just see whether you have the same issues.
OMG TYYYY! U ARE AMAZING!
Oh its not working again. When I exited the problem seemed as though resolved, but then after a few seconds it was glitched/broken again.
@Kwill042009 Is this with no mods or custom content in the game? Did you change any of the graphics settings? And if you're running any other apps while you play, or even if something is running in the background (like Discord), please close that to see whether it makes a difference.
You can also try switching between fullscreen and windowed modes when this happens.
