Forum Discussion

Anonymous

8 years ago

SolvedApproved

Help me I can't play!!

Hi, I got the sims 4 for Christmas and have built a computer so I can play the game. I've installed drivers and I have origin. It won't let me play the game though. I've tried installing different ...

CMeki
8 years ago
@RobynS01
If origin starts okay then no, it's usually not a problem with Origin. Okay, if you never been able to start the game then no, changing the folders should not make any difference.
Lol. Please read my tip about the security program again.
Google: "name of security proram" white-list program
Instead of "name of secutiry program" you need to put the name of the security programs you use. If you for example Use Windows Defender and AVG, you google Windows defender white-list program AND AVG white-list program and there should be results on their home-pages on how to do it. If you use other programs, google the same for them. As you built your own computer I guess you know what is in it at least? 🙂

You could also try this:
https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/

CMeki

Hero (Retired)

8 years ago

@RobynS01

If origin starts okay then no, it's usually not a problem with Origin. Okay, if you never been able to start the game then no, changing the folders should not make any difference.

Lol. Please read my tip about the security program again.

Google: "name of security proram" white-list program

Instead of "name of secutiry program" you need to put the name of the security programs you use. If you for example Use Windows Defender and AVG, you google Windows defender white-list program AND AVG white-list program and there should be results on their home-pages on how to do it. If you use other programs, google the same for them. As you built your own computer I guess you know what is in it at least? 🙂

You could also try this:
https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/

Anonymous

8 years ago

Approved

Hi again,

I just want to say thank you very much for all your help. I got it working but I changed the command line(or something like that) You helped me so much and were very patient with me! THANK YOU!!!!! 🙂