Help my sims 4 won't even launch ;-;

oliviamay200  Please do a clean uninstall and reinstall of both graphics drivers at the same time.  Here's how to do it:

https://crinrict.com/blog/2019/02/clean-re-install-of-graphics-drivers-with-display-driver-uninstaller-ddu.html

Use the drivers MSI provides for your laptop, at least for now.  Go here:

https://www.msi.com/Laptop/Sword-15-A11UX/support?sub_product=Sword-15-A11UD

Select Sword 15 A11UD if it's not already showing, then Drivers & Downloads, Driver, Graphics, and download the Intel and Nvidia drivers.  I realize they're a bit old, but you can update later if necessary, whereas reverting to an older driver would require another clean uninstall.

The proper order of operations here is uninstall the Nvidia driver > uninstall the Intel driver > restart > reinstall the Intel driver > restart > reinstall the Nvidia driver > restart, all while offline.  If you still can't play, please post the same Reliability Monitor info, but check the time stamp to confirm it's a new error.