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wilsonfamily160's avatar
wilsonfamily160
5 years ago
Solved

Help Please - Sims 4 won't start

Hello, My apologies if I am posting in the wrong area or if this is a duplicate post. I am attempting to play Sims 4 on my PC (which is running an AMD Radeon RX 460 graphics card) and it is not sta...
pc
puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

@wilsonfamily1605 and @LittleFish226  Try disabling Origin in-game: hover over your username, select Application Settings, then Origin in-game, and disable the option at the top.

If that doesn't help, clear Origin's cache:

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

restart your computer, and repair the game: open your Origin game library, right-click on the Sims 4 icon, and select Repair.  Then try to launch.

  • wilsonfamily160's avatar
    wilsonfamily160
    5 years ago

    Thanks so much @puzzlezaddict , as soon as I disabled Origin in-game the game started perfectly. I feel very noobish for not trying that before, but thank you very much for your help.

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