Forum Discussion

i_flerb's avatar
i_flerb
10 months ago
Solved

Help Recovering Lost Data

Hello, I factory reset my windows PC and restarted sims to find my girlfriend's 150+ hour save is nowhere to be found except for 2 characters she made that she saw on the sims library/gallery (I don...
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    10 months ago

    @i_flerb  No, unfortunately there's nowhere else to look.  EA doesn't support cloud saves for Sims 4, leaving only the local copy of the user data.  Since you wiped the computer and OneDrive doesn't have a backup (please do look in OneDrive's recycle bin if you haven't already), that local copy is gone.

    You might be tempted to use a data-recovery tool to try to find the save, but I'll tell you that I've never seen it work for Sims 4 saves.  Even the paid tools don't recover enough data for the game to use the affected saves.

puzzlezaddict's avatar
puzzlezaddict
Hero+
10 months ago

@i_flerb  No, unfortunately there's nowhere else to look.  EA doesn't support cloud saves for Sims 4, leaving only the local copy of the user data.  Since you wiped the computer and OneDrive doesn't have a backup (please do look in OneDrive's recycle bin if you haven't already), that local copy is gone.

You might be tempted to use a data-recovery tool to try to find the save, but I'll tell you that I've never seen it work for Sims 4 saves.  Even the paid tools don't recover enough data for the game to use the affected saves.

i_flerb's avatar
i_flerb
10 months ago

Thank you for your help. This is some serious unfortunate news. My girlfriend and I will have to move on ☹️

RIP Sims world

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.51,678 PostsLatest Activity: 12 months ago