Forum Discussion

D3viantBrat13's avatar
D3viantBrat13
New Novice
9 months ago

HELP! Sims 4 Get 2 Work REMOVED from my account!!!

I tried to load my current save, and got this error on the screen. And when looking at owned packs on the main screen, AND looking in purchase history- IT'S GONE!!! I immediately took screenshots of ...
missing content
KeshaT's avatar
KeshaT
Rising Newcomer
6 months ago

Same happened to me with Back 2 work, did you get resolved?

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
6 months ago

Hi there KeshaT 

It sounds like you were accessing Get to Work through an active EA Play membership- please look over the order history on your account to verify if you're seeing a separate purchase for Get to Work, or if you were only accessing this pack through an EA Play membership. 

If you're playing on Xbox, you can check the transaction history on your Xbox account here as well. 

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,491 PostsLatest Activity: 26 seconds ago